Help Center

Your one-stop solution for all support and troubleshooting related to the Strategic GameHub platform. We are here to assist you!

Frequently Asked Questions

Here are the answers to the most common questions from our users. If you can’t find what you’re looking for, feel free to contact us!

What is StrategicGameHub?

StrategicGameHub is a fantasy sports platform where you can showcase your skills in sports like cricket, kabaddi, football, and more.

How do I start playing?

Sign up, select your sport, choose players, create your team, and enter tournaments. Strategy and skill will determine your success.

Is this platform skill-based?

Yes, StrategicGameHub is based on strategy and player knowledge, not on chance or gambling.

How are scores calculated?

Scores are calculated based on the real-life performance of the players you select for your team in each match.

Can I play on mobile?

Yes, you can download the StrategicGameHub app for iOS or Android to play on your mobile device.

Is there a fee to play?

Basic play is free! Some advanced tournaments may require an entry fee, but this is optional.

How do I withdraw winnings?

Withdrawal options will be available for winning participants once their account meets the necessary criteria. Please refer to our help section for more details.

Can I change my team after submitting?

You can make changes to your team until the entry deadline of the tournament. Once submitted, changes cannot be made.

What do I do if I experience technical issues?

Refer to the Troubleshooting section or contact our support team for assistance.

Is there a minimum age to play?

Yes, you must be at least 18 years old to participate in any of the games or tournaments.

Troubleshooting

If you're facing issues with the platform or the app, use the tabs below to find solutions for common problems.

App Installation Issues

If you're having trouble installing the app, make sure you have enough storage space on your device and you're using a supported OS version. If issues persist, contact our support team.

Team Management

If you're unable to manage your team, try refreshing the page or app. If the problem continues, check if you're logged in and connected to the internet.

Score Calculation

Scores are calculated based on real-life player stats. If you're facing discrepancies, double-check your player choices and verify if the match data has been updated.

Contact Us

contact@strategicgamehub.com

Call Us

+91 25148 35248

Our Office

Visit us at our office for in-person support or queries related to the platform.

4/2, Bheemanna Garden, Lakshmiamma Garden, Shanti Nagar, Bengaluru, Karnataka 560027, India

Monday to Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed